Rental Steps
Step 1
A. Order Online
Use the "New Customer Booking" at the right side on the main page. Follow step by step to place a order. You will receive a confirmation “pre-order” email after the completion of the form.If you are previous customer, please click the top side "Member" button login to place your order. Customers are then required to Deposit the order amount to the company’s account and email or Fax the receipt of the deposit slip with your order confirmation number to us. Once payment has been confirmed, you will receive a confirmation through email or phone.
B. Order by phone
Our customer service will handle your order during office hours. Customers are then required to deposit the order amount to the company account and Email or Fax the receipt of the deposit slip with your order confirmation number to us. Once payment has been confirmed, you will receive a confirmation through email or phone.

Step 2
A. Pick up at our Store
You can pick up your device one day before your departure date with the presentation of your order confirmation.
B. Delivery
All orders are shipped to arrive at the Shipping Address one day before the departure date that the customer set.

Step 3
Departure
Customer arrives at their destination

Step 4
Stay Connected
At your destination, turn on your international pocket Wi-Fi and you are now connected to the internet and you can check emails, surf the web, access files and stay connected to your business associates, clients, friends and family almost anywhere in the world 24/7.

Step 5
Return
A. Counter
Customers are required to return the device to the counter the next day of returning to Malaysia at our store location (Please check our office hours) to avoid late fees.
B. Delivery
Customers are required to contact our customer service upon date of returning to Malaysia and we will arrange a courier service to pick up the device. We will then refund your deposit to your bank account the next business day.
 
Sales, Order & Inquiry: 
(+60)3-62099876

24 Hours Technician Helpline:
(+60)17-6587784
(WhatsApp, LINE, WeChat)


Email: info@visondata.com.my